Privacy Policy – GaavSetu Partner
Effective Date: July 01, 2026
Welcome to GaavSetu Partner, operated by VanceSetu India Private Limited. This Privacy Policy explains how we collect, use, and protect the information of our Outlet Partners and Delivery Partners when using the GaavSetu Partner mobile application.
1. Information We Collect
We may collect the following information:
- Name, mobile number, and email address.
- Profile information and business details (for outlet partners).
- Vehicle details (for delivery partners, if applicable).
- Device information (device model, operating system, app version).
- Live location data (with your permission).
- Order, delivery, and earnings history.
2. How We Use Your Information
We use your information to:
- Create and manage your partner account.
- Assign and manage orders and deliveries.
- Enable navigation and delivery tracking.
- Calculate earnings and maintain order records.
- Send important notifications and updates.
- Improve app performance and user experience.
- Ensure platform security and prevent fraud.
3. Location Permission
GaavSetu Partner requires access to your device's location to:
- Assign nearby delivery requests.
- Navigate to pickup and delivery locations.
- Track deliveries in real time.
- Improve delivery accuracy and customer experience.
Location access may be required even when the app is running in the background during active deliveries.
4. Camera & Storage Permission
The app may request camera or storage access to upload profile photos, business documents, or delivery verification images.
5. Notifications
We use push notifications to inform partners about:
- New order and delivery requests.
- Order status updates.
- Account-related notifications.
- Important service announcements.
6. Information Sharing
We do not sell your personal information.
Your information may be shared only with:
- Customers for order fulfillment (limited information only).
- GaavSetu administrators.
- Payment service providers.
- Government authorities when required by law.
7. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, loss, or misuse.
8. Data Retention
Your information is retained only for as long as necessary to operate the platform, process payments, maintain records, and comply with legal obligations.
9. Your Rights
You may:
- Access and update your account information.
- Request account deletion, subject to legal and business requirements.
- Contact us regarding privacy-related concerns.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published in the app and on our website.
11. Contact Us
VanceSetu India Private Limited
Product: GaavSetu Partner
Email: support@vancesetu.com
Website: https://vancesetu.com